WhatsApp September Update: Ban Review Feature

This has been one of the most anticipated features if you ask me because a lot of people have been ban unjustly on WhatsApp messenger, and because there is no way to appeal, they had to let go of that number and use another phone number.

The good news is that another update is coming that will give you the option to submit a request to have the ban reviewed from within the app to appeal unfair sanctions.

Ban Review

The feature allows sending a report to WhatsApp directly from the app. The user can include a description of what happened before being banned and further details.

The truth is that you can be banned from using WhatsApp and there are several reasons why you can be banned. Just use their service normally and you’re fine, but there may be situations out of your control (for example you are added to an illegal group without your consent) and you’re banned.

Banned users will be shown a page stating that “This account is not allowed to use WhatsApp” with a reason for their suspension.

The addition of the ban review system will include a button on this page to “Request a Review.”

Once selected, users will be able to provide additional information relevant to their appeal.

Users will be informed by WhatsApp when their account has been reviewed — this can take up to 24 hours. Chats on the device will remain intact.

If the review process finds that the user was unfairly banned, WhatsApp will restore the account.

The feature is still in development, and it is expected to be rolled out in the coming weeks.

via

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